Privacy Policy

Effective Date: January 2, 2025

Hupe AI (OPC) Pvt. Ltd. ("we", "us", "our") is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy applies to our services, platforms, and websites. It outlines the types of information we collect, how we use it, and your rights regarding that information.

This Privacy Policy is divided into two parts:

Domestic Clients (India)

International Clients (Outside India)

1. Information We Collect

A. Personal Information

We may collect personal information, including but not limited to:

Name

Email address

Contact information

Payment details (where applicable)

Job application details (if you apply for a position)

B. Non-Personal Information

IP address

Device information

Browser type

User interaction data (cookies, analytics, etc.)

2. How We Use Your Information

We may use your information for the following purposes:

To provide, operate, and improve our services.

To communicate with you about our products, services, and updates.

To respond to your inquiries or support requests.

To process payments and verify transactions.

To comply with legal obligations.

3. Domestic Clients (India)

For our clients and users in India, Hupe AI (OPC) Pvt. Ltd. adheres to the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which align with the broader Personal Data Protection Bill (pending enactment).

A. Consent for Data Collection

By using our services, you consent to the collection and use of your personal data for the purposes outlined in this Privacy Policy. We will obtain explicit consent if we need to collect sensitive personal data.

B. Data Retention and Security

We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected.

We have implemented reasonable security practices and procedures to protect your information from unauthorized access or misuse.

C. Rights of Domestic Users

You have the right to access, correct, or delete your personal data.

You may withdraw your consent at any time, though this may affect your ability to access certain services.

You can request an explanation of the purposes for which your data is being used.

4. International Clients (Outside India)

For our international clients, Hupe AI (OPC) Pvt. Ltd. complies with international data protection regulations such as the General Data Protection Regulation (GDPR) in the European Union, and other relevant laws as applicable.

A. Consent and Data Processing

By using our services from outside India, you consent to the collection, transfer, and processing of your personal information as described in this Privacy Policy. You acknowledge that your data may be transferred and stored outside your country, including India, where our servers are located.

B. Data Transfers

European Union/European Economic Area (EU/EEA): We will comply with the GDPR, which includes ensuring adequate safeguards are in place for the transfer of personal data outside the EU/EEA.

Other International Jurisdictions: For countries that do not have the same level of data protection as India or the EU, we will ensure that appropriate measures are in place to protect your data.

C. Data Subject Rights under GDPR (if applicable)

International clients may have the following rights under GDPR:

Right to Access: You may request copies of your personal data.

Right to Rectification: You may request correction of inaccurate or incomplete data.

Right to Erasure: You may request the deletion of your personal data under certain conditions.

Right to Restrict Processing: You may request the restriction of processing of your data.

Right to Data Portability: You may request the transfer of your data to another service provider.

Right to Object: You may object to the processing of your personal data.

D. International Transfers and Data Security

We take all necessary measures to ensure that your data is transferred securely and processed in accordance with applicable laws, such as:

Encrypting personal data during transmission.

Using secure storage and processing practices.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

Analyze website traffic and usage patterns.

Personalize content and ads.

Provide social media features.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact some features of our services.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

With trusted service providers who assist us in operating our business and services (e.g., payment processors, data storage).

With law enforcement or regulatory bodies when required by law.

As part of a merger, acquisition, or asset sale.

7. Data Security

We employ reasonable security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee the absolute security of your data.

8. Links to Third-Party Websites

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal data.

9. Changes to the Privacy Policy

Hupe AI (OPC) Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." We recommend checking this page periodically to stay informed about our privacy practices.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: contact@gohupeai.com

Phone: +918910849009

Postal Address:

Flat 4A, B/44/H/3 Barwaritala Road, Beleghata, Kolkata, West Bengal, PIN: 70001, India.

By using our services, you agree to the collection and use of your data as outlined in this Privacy Policy.